Relay is the newest application in the suite and runs the delivery day across three screens. The control room watches every vehicle, driver and delivery on one live picture. Each driver gets that day's run on a phone, stop by stop, and captures proof at the door. The customer gets a tracking link that keeps up with the vehicle instead of going quiet after dispatch.
Where is the truck stops being a phone call and becomes a glance.
The run is on the phone and the status goes back on its own.
A link that actually keeps up takes the where-is-it calls off your desk.
Signature, photo and notes land against the stop, not in a glovebox.
Every NBS application signs in through Orbit: one account, hashed credentials, roles per person and per organisation, and a shared session across the suite. Data is hosted in ISO 27001-certified data centres over encrypted connections, backed up, and covered by the POPIA operator addendum in our subscription agreement. Specific to Relay:
Relay is hosted by NBS and delivered as a subscription. Updates, backups, monitoring and support are part of the service, and it works from any modern browser or the NBS app where one is provided.
Drivers can run Relay on their own phones, or on a rugged NBS handheld with a mobile printer for delivery notes where the round is hard on equipment. Hardware is supplied on rental with support and replacement cover, so it stays current and stays ours to maintain.
Entry-level Android mobile computer with a 6th-gen decoder chip and pre-licensed DCAPP for simple inventory management.
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Rugged Android 15 GMS handheld with megapixel 2D scanning, IP67 build and a hot-swappable battery for demanding shifts.
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Compact, rugged 3-inch mobile printing with smart technology and a healthcare-grade model.
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A connectivity flagship with 5G, Wi-Fi 6 and Android 15 GMS, a 6-inch display and a side fingerprint sensor.
Read More →Relay is sold as a hosted subscription. Hosting, backups, updates and support are part of every plan, hardware can be added on rental with replacement cover, and adding another NBS application later only needs an updated schedule rather than a new agreement.
Plans are matched to the size of your operation, so we put the numbers together after a short scoping call. Contact us for more information.
From the first job to the final invoice, Orion keeps your operation moving.
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Know where your equipment is, who has it and whether it's compliant.
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One place for customers to log, track and communicate about every request.
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Turn the contacts you already have into better business communication.
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