Support that actually supports, Backed by NBS
- Marketing Department
- 13 hours ago
- 2 min read
We understand that your business runs on a complex ecosystem of hardware and software, often sourced from various brands and suppliers.
That’s why our service team is trained to support, maintain, and repair a wide range of equipment from multiple manufacturers, ensuring compatibility, efficiency, and minimal downtime across your entire operation.
Industrial & Commercial Printing
From desktop units to high-volume enterprise printers, our team handles installation, maintenance, and repairs across all major brands. We support:
Laser and inkjet printers
Thermal printers for POS and Logistics
Industrial and barcode printers
Multifunctional devices (print, scan, copy, fax)
Industrial Scanning and Mobility Solutions
From handheld devices to fully integrated enterprise mobility environments, our team delivers end-to-end industrial scanning and mobility solutions across all major manufacturers. We support:
Handheld barcode scanners & RFID
Rugged mobile computers for warehousing, logistics, and field operations
Vehicle-mounted and wearable scanning devices
Tablets and industrial handhelds for real-time data capture
Computing, Monitoring & Mobile Devices
We offer technical support across all form factors and operating systems, including:
Windows, macOS, iOS, Android, and Chrome OS
Software troubleshooting and OS reloads
Hardware repairs, upgrades, and replacements
Remote support, device imaging, and user onboarding
ICT Hardware & Software
We provide end-to-end support for your broader ICT environment, including:
Servers, switches, routers, and network storage devices
Licensing and management of business software suites
System upgrades, diagnostics, and patch management
"Your business doesn't stop – and neither should your tech."
Whether you’re dealing with an unexpected equipment breakdown or simply need scheduled maintenance, our clients trust us for our industry-leading professional on-site service.
We know that downtime impacts productivity, customer service, and your bottom line, so we act fast to get you back up and running.
4-Hour Response Time
For critical call-outs, we guarantee a technician response within four business hours in major metropolitan areas.
Nationwide Coverage
Our expert teams operate across South Africa, from urban business hubs to remote facilities, ensuring consistent service no matter your location.
Regional Reach into Africa
Supporting cross-border operations? We’re experienced in servicing clients in the lower parts of Africa, including Namibia, Botswana, Mozambique, Lesotho, and beyond. Wherever your infrastructure goes, NBS goes too.
Scheduled Preventative Maintenance
Proactive, quarterly check-ups keep your systems running smoothly and extend the life of your hardware, minimising disruptions before they arise.
On-Site Repairs & Installations
Whether it's a new deployment or a same-day fix, we come prepared with the tools and spares needed to resolve issues without delay wherever possible.
Remote Diagnostics & Troubleshooting
In many cases, we can resolve issues without dispatching a technician, using our remote support tools to minimise interruptions.
From mission-critical fixes to long-term maintenance partnerships, the NBS field support team is your rapid-response lifeline – wherever you are.
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