Full-Stack Unified Service Ecosystem
One bill. One subscription.
Everything fused.
FUSE is NBS's unique subscription framework for delivering hardware and software as a fully managed, subscription-based service — with maintenance, upgrades, onsite support and optional 24/7 cover built in from day one. No capital expenditure. No surprises.

The

Stack
Hardware Layer

Handheld Scanners | Mobile Computers | Computers | Laptops | Office Printers | Label Printers | Industrial Printers | Label Applicators |Duplicators | Kiosks | Line Printers | Coding & Marking | POS Equipment
and more...
Software Layer

UEM | Label Software | ERP Software | WMS Software
Time & Attendance | SIM Management | Integrations
and more...
Maintenance & Swap-out

SLA-Backed | Onsite Technical Support | Remote Support | Upgrade Cycle | Insurance Options | On-site Support and more...
> Swap-out Gaurentee
> Optional Onsite Support
> Optional 24/7 Support
> SLA Reporting Included
> Zero Capex Needed
> 3-Year Upgrade Cycle
HOW IT WORKS
Simple from day one.
100%
of your tech stack — hardware and software — under one agreement with NBS.
We scope your environment
NBS analyses your operations, existing equipment and software stack to design the right FUSE bundle tailored precisely to your business needs and growth trajectory.
We deliver and deploy
Our team installs hardware, configures and integrates all software, and trains your staff — you don't touch a screwdriver. We handle procurement through to go-live.
We monitor and maintain
Remote monitoring, proactive maintenance, and optional 24/7 support keep everything running. When devices fail, we swap them out — no insurance claims, no lengthy quotes.
We upgrade you automatically
At the three-year mark, your equipment can be refreshed to the latest models — without renegotiating contracts or a new capital spend. Your subscription simply continues.
EQUIPMENT COVERED
If it runs your business, FUSE covers it.
From the printer on the warehouse floor to the kiosk at reception — FUSE bundles any combination of NBS hardware with the software that powers it, into one monthly subscription.
WHAT SETS FUSE APART
The things others won't do.
CORE
Hardware + software under one SLA
Most providers sell hardware or software — never both under one service agreement. FUSE means one call, one team, one resolution path.
CORE
Dedicated onsite NBS technician
Not a call centre — a real, qualified engineer dispatched to your site. Critical for logistics, manufacturing and warehousing where downtime is money.
CORE
Swap-out without the conversation
Faulty device? We swap it. No insurance claims, no lengthy quotes. A preconfigured replacement unit arrives before you feel the impact.
CORE
FUSE Flex — scale on demand
Add or remove devices mid-contract as headcount changes. Seasonal businesses, rapid growth and downsizing handled with no exit penalties.
CORE
White-glove staff training
Every FUSE deployment includes structured onboarding for your team — covering hardware use and software workflows, delivered by NBS specialists.
ADD-ON
FUSE Health Dashboard
A real-time portal showing device health, software licence status, ticket history and SLA performance across your entire estate — live visibility you own.
ADD-ON
Asset lifecycle reporting
Quarterly reports with utilisation rates, cost-per-device, upgrade schedules and ROI against your previous capex model — proof the model pays for itself.
ADD-ON
Guaranteed uptime SLA
Go beyond best-effort — contractually guaranteed uptime with financial penalties for NBS if we miss it. We put our money where our mouth is.
“Moving over to NBS’s model was one of the best decisions we made. This gave us enterprise-level technology without the heavy upfront costs. The flexibility to upgrade and swap out as we grow has been a massive advantage the past year”
— Operations Manager, Logistics Industry, Johannesburg
“With our preventative maintenace in place. Their technicians regularly check service and clean our systems before issues even arise, which has dramatically reduced downtime. It feels like they are part of our internal operations team.”
— Production Supervisor, Manufacturing Industry, Pretoria
“During the holiday season last year, one of our critical applicator machines failed at 2am. We called NBS expecting voicemail, but their team arrived on-site within hours and had us running before the morning shift started. That level of commitment and support is extremely rare today.”
— Packaging Floor Manager, Manufacturing Industry, North West












